Writing

UX Research Blogs

Visit my Google Scholar page for the formal citations and links to the papers.

Leading International UX Research Projects : HCI International 2011
Cultural Similarities and Differences in User-Defined Gestures for Touchscreen Interfaces : CHI 2010
Practical Tips for Designing a Usability Evaluation Environment: What Equipment and Software Do You Really Need? : HFES 2009
Comparing Usability Problem Identification and Description by Practitioners and Students : HFES 2007
Factor Analysis of Card Sort Data: An Alternative to Hierarchical Cluster Analysis : HFES 2005
Contemporaneous versus retrospective user-reported critical incidents in usability evaluation : HFES 2002

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Usability Problem Description and the Evaluator Effect in Usability Testing :
Dissertation, Virginia Tech, 2006
- For a discussion of this study and similar studies, read Jeff Sauro's 2018 article How Large Is the Evaluator Effect in Usability Testing?
An Exploration of End-User Critical Incident Classification : Thesis, Virginia Tech, 2001